Speaking at 2026 BofA Securities Financial Services Conference incoming Head of U.S.Personal Banking and Incoming Chief Financial Officer Gonzalo Luchetti said that credit cards would be a key focus for Citi in 2026 with more details being given on Citi’s Investor day (May 07, 2026).
He did specifically mention the loyalty ecosystem and platforms (e.g Citi travel) as well as merging the line between co-branded cards and private label space “And customers over the last few years really choosing with their wallet to lean more towards general purpose cards”.